Frequently Asked Questions

Yes, you need to create an account to complete your purchase on Click2Buy.lk. Having an account also helps you easily track your orders and manage your purchase history.

You can place an order by browsing products on Click2Buy.lk, adding items to your cart, and proceeding to checkout with your delivery and payment details.

Please contact our support team as soon as possible. Order modifications or cancellations depend on the order status and whether it has already been processed or shipped.

Bank transfer, Koko, and PayHere.

Yes, you can use the Koko payment option.

2–4 days.

Yes, all products have a delivery charge depending on the location. During the placement stage, you will be able to see the delivery charge.

Yes, you can track your order via a link.

Yes, most of the products are covered by warranty.

It depends on the products.

You can contact our Click2Buy.lk hotline – 00000000000.

We accept returns within 7 days of delivery for eligible items. Products must be in original condition with all packaging.

Please contact our customer support hotline (XXXXXXXXX) with your order details to initiate the return and refund process.

Refunds are typically processed within 7–14 business days after the returned product is received and inspected.

Currently, we do not offer live product demonstrations, but you can refer to the product descriptions, videos, and manuals available on the product page.

Contact our customer support hotline immediately for assistance and warranty claims.

Yes, bulk and corporate purchases are available. Please contact our hotline: 00000000 or [email protected] for support and special offers.